Investors
Making feedback convenient and worthwhile
DuplexIR allows the investor to conveniently provide feedback or express their views to the company on their PC, laptop, tablet or smartphone in a matter of minutes.
There is no need for a long, and often frustrating and confusing, discussion with a junior broker or investor access executive at an inconvenient moment.
Feedback is recorded for the investors' benefit and it is emailed back to them, giving tangible evidence of stewardship obligation being fulfilled.
Duplex understands that there are circumstances where investors may wish their feedback to be anonymous. The DuplexIR system stands between the investor and the company and systematically ensures that where anonymity is requested that the system does not disclose the respondent's identity.
Security of data is of primary concern and lies at the heart of the systems. Any data submitted to DuplexIR remains the property of the respondent and, subject to anonymity controls, the company.
We conclude that the quality – and not the amount – of engagement by shareholders determines whether the influence of equity markets on corporate decisions is beneficial or damaging to the long-term interests of companies. And we conclude that public equity markets currently encourage exit (the sale of shares) over voice (the exchange of views with the company) as a means of engagement, replacing the concerned investor with the anonymous trader.
Professor John Kay
Kay review of UK equity markets and long-term decision making. November 2012
...when you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot express it in numbers, your knowledge is of a meagre and unsatisfactory kind;
Lord Kelvin
Physicist
E.1.1 The Chairman should ensure that the views of shareholders are communicated to the Board as a whole. E.1.2 The Board should state in the annual report the steps they have taken to ensure that the members of the Board, and in particular the non-executive directors, develop an understanding of the views of major shareholders about their company...
Financial Reporting Council
The UK Corporate Governance Code. September 2012
In God we trust, all others (must) bring data
W. Edwards Deming
Engineer, statistician, academic and management consultant
'Know what you own and know why you own it
Peter Lynch
Manager of the Magellan Fund
Honest, nuanced, constructive and, as necessary, challenging feedback is best for all parties
Enhancing stewardship dialogue
The Institute of Chartered Secretaries and Administrators
Contact Us
DuplexIR
The Coppice, Goodley Stock, Edenbridge, TN8 6TA, UK
| Telephone | 0203 865 1582 |
| Email Address | info@duplexir.com |